Privacy Policy

At HillyTaxi (accessible at https://hillytaxi.com), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you visit our website or use our taxi booking services.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

• Personal details: Name, phone number, email address, and pickup/drop-off locations.
• Booking details: Travel dates, time, route, and chosen vehicle type.
• Payment information: UPI or transaction details (we do not store full payment data).
• Device and usage data: IP address, browser type, and pages you visit, collected via cookies.

2. How We Use Your Information

We use your personal data for the following purposes:

• To confirm and manage your taxi bookings.
• To contact you regarding your booking status or updates.
• To process payments and verify transactions.
• To improve our services, website experience, and security.
• To send you promotional offers (only if you have opted in).

3. Payment & Security

All payments made through UPI or other supported payment gateways are processed securely by third-party payment providers. We do not store or have access to your sensitive payment details like full card numbers or UPI PINs.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following cases:

• With trusted service providers (e.g., drivers or payment gateways) to fulfill your booking.
• If required by law or government authorities for legal compliance.
• In the event of a business transfer (e.g., merger or acquisition).

5. Cookies

We use cookies to improve website performance, analyze usage, and enhance user experience. You can control cookie preferences in your browser settings.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at [email protected].

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of such sites. Please review their policies before sharing personal data.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

HillyTaxi
📍 Chandigarh, India
📞 +91 623926584
✉️ [email protected]